
How many years have people been saying, “I’ll just put it on eBay and sell it”?
For a long time, it sounded simple. It became so popular there were even real brick-and-mortar stores that would take your item, list it, sell it, and hand you the money after their cut. That’s how easy it seemed.
I was one of the people who believed it was a simple transaction.
Boy, did I learn the truth.
I had a prototype action figure of myself in a hazmat suit, triumphantly holding up a Baby Ruth candy bar in a recently drained swimming pool—an homage to Carl Spackler (Bill Murray) in Caddyshack. I had already used my resources photographing it for a previous post here on the site.
Then the marketing professionals at Chainsaw Chicken International, Ltd. decided they were going with a different commemorative statue for our 25th anniversary celebration.
So I said the four famous words:
“Sell it on eBay.”
It sat there for a week and sold.
I boxed it up and shipped it before I even received the funds.
“Just get rid of it. I’m on to my next project,” I said.
Eventually the deposit arrived, and I forgot all about it.
Then came the email.
The customer claimed:
“The item is different than the description.”
“What????” I asked.
eBay explained I now had several exciting options:
- Accept the return, pay for return shipping, and issue a full refund.
- Let him keep the item and still issue a full refund.
- Offer a partial refund and hope everyone discovers inner peace.
Keep in mind, I had already paid the original shipping.
Now I was expected to pay return shipping too.
And, naturally, eBay still enjoyed their handling fees.
I didn’t want to hear another word about it.
I called accounting and said:
“Refund it. Let him keep it. I’m done.”
So we did.
The following week, I saw the same statue listed on eBay for twice what he paid.
And it sold.